Privacy Policy
Last updated: March 2025
1. Introduction
Optimum Engine Mapping ("we," "us," or "our") operates the website oemapping.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information: name, email address, phone number, and mailing address provided via our contact form or checkout.
- Transaction data: purchase history, order details, and payment information processed securely through Shopify. We do not store full payment card numbers.
- Vehicle and technical data: vehicle make, model, ECU type, and calibration details you voluntarily provide when requesting services.
- Usage data: IP address, browser type, pages visited, and time spent on the site, collected via analytics tools.
- Communications: emails, messages, and attachments you send us directly.
3. How We Use Your Information
- To process and fulfill orders and service requests.
- To communicate with you about your order, service status, or enquiry.
- To improve our website, products, and services.
- To send transactional emails (order confirmations, shipping updates).
- To comply with legal obligations.
- To prevent fraud and protect the security of our site.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business (e.g., Shopify for ecommerce, shipping carriers for order fulfillment), subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You may disable cookies in your browser settings; however, some features of the site may not function correctly without them. By continuing to use the site, you consent to our use of cookies.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are typically retained for seven years for tax and accounting purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us at the details below. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Syvecs, MoTeC, Shopify). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the site after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: